Last Updated: [12/01/2025]

Good Life Thrift and Surplus (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, donate items, or sign up for updates.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing or mailing address

  • Payment information (processed securely through third-party payment processors)

  • Information submitted through contact forms, donation forms, or volunteer applications

Automatically Collected Information

When you visit our website, certain data may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Process purchases, donations, or volunteer inquiries

  • Communicate with you about orders, events, promotions, or updates

  • Improve our website, services, and customer experience

  • Maintain internal records and ensure website security

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share information with:

  • Service Providers (e.g., payment processors, email services, website hosting)

  • Law Enforcement or Government Agencies if required by law

  • Affiliated non-profits or partners only when necessary to process a request you initiated

All third-party partners are required to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

  • Understand how visitors use our website

  • Improve website performance

  • Personalize content

You can control cookies through your browser settings, but disabling them may affect website functionality.

5. Data Retention

We keep your information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

6. How We Protect Your Information

We take reasonable steps to secure your information, including:

  • Encryption of sensitive data

  • Secure payment processing

  • Limited access to personal information

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at the address below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

10. Contact Us

If you have questions about this Privacy Policy or need to make a request, please contact us:

Good Life Thrift and Surplus
3658 Main St 
Hilliard, OH 43026
contact@goodlifethriftandsurplus.com
(614) 971-5102